20-2 Dispatch

Win Freight. Move Freight.
Protect Margin.

CRM, TMS, and accounting in a single workspace. One plan. Everything included. $79/user/month.

No credit card required. No contracts. Cancel anytime.

Operations Dashboard screenshot

Operations Dashboard

Screenshots show sample test data. No real customer or load information is displayed.

Founding Member Program

$79/user/month. Locked in for life.

First 10 brokerages only. No price increases, ever. Only 10 spots remaining.

Standard pricing will increase after the first 10 spots are filled. This rate will never be available again.

Claim Your Spot

Built and battle-tested daily

Active

Used daily by an operating freight brokerage

All-in-One

CRM, TMS, and accounting in a single platform

$79

Per user/month, everything included, no add-ons

Built from the dispatch desk.
Not a boardroom.

20-2 Dispatch was built by a freight broker who left the W-2 world to go independent. Every feature exists because a real operational problem demanded a real solution — not because a product manager guessed what brokers might need.

The result is a platform designed for people who actually move freight. Built from the same desk where loads are covered, carriers are dispatched, and invoices are sent. If a feature doesn't help you win freight, move freight, or protect margin, it doesn't make the cut.

One platform. Three connected modules.

Win freight, move freight, and protect margin. All in one workspace.

Win Freight

Sales CRM

  • Built-in prospecting: search PACA, FMCSA, and Google directories, import leads in one click
  • Lead and deal pipeline with Kanban board
  • Won deals auto-create TMS customers
Move Freight

Broker TMS

  • Full load lifecycle: book → deliver → invoice
  • FMCSA carrier verification with safety scores
  • Carrier tender portal: magic link, no login required
  • AI-powered tracking: carrier responses auto-update load status
Protect Margin

Accounting & Billing

  • Invoice pipeline: create, approve, send, collect
  • Broker commission tracking per load
  • QuickBooks sync for invoices and payments

What Chatty actually does

AI that takes action, not just answers questions.

Every TMS says they have AI. Most of them just added a chatbot that reads documentation. Chatty does the actual work, the kind that usually takes five tabs and fifteen minutes.

Carrier vetting and onboarding

You

Check MC 795064 and add them to my carriers

Chatty

Chatty pulls live FMCSA data, shows you authority, insurance, safety rating, and OOS rates. If the carrier looks good, one confirmation adds them to your system with the required docs flagged for upload. What used to take 5 minutes and 3 tabs takes 15 seconds.

Build loads in conversation

You

Build a load for ABC Produce, 40k reefer, Salinas to Dallas, find me carriers under $4,500

Chatty

Chatty plans the workflow, shows you what it's about to do, waits for your green light, then creates the load, searches your carrier network by lane and equipment, checks compliance, and returns ranked options with rates and on-time history. You pick one. Done.

Check-ins that read replies

Driver SMS

passed Amarillo, ETA tomorrow 6am, running about an hour behind

Chatty

Chatty parses the message, updates the load with the location and ETA, flags the delay on your dashboard, and if a driver stops replying, alerts you before the shipper calls. Other TMS platforms just log raw text. Chatty extracts structured tracking data.

Morning briefing from everywhere

You

Give me the full morning rundown

Chatty

Today's pickups, uncovered loads needing coverage, overdue invoices, unanswered check calls, open CRM tasks, and margin outlook. All pulled and summarized in one message. Start your day in 30 seconds instead of 30 minutes.

Built by a broker who runs loads through this platform every day. The AI solves real problems because the person who designed it has the same problems.

Built different for brokerages.

Features you won't find in generic TMS or CRM tools.

FMCSA Auto-Verification

Add a carrier by DOT number. Authority, insurance, CSA, inspections — pulled and color-coded automatically.

CRM-to-TMS Handoff

Win the deal in CRM. Customer, lane, and load template appear in TMS instantly. Zero re-entry.

Built-in CRM prospecting

Find carriers, shippers, and leads without leaving the platform. FMCSA, USDA PACA, and Google Places — one click to your pipeline.

QuickBooks Sync

Invoices and bills push to QuickBooks Online automatically. Your TMS stays the source of truth.

SMS Check Calls & Carrier Pings

Send check calls and pings from the load page. Replies route back to your timeline. Twilio A2P 10DLC compliant.

Automated driver check-ins

SMS check-ins on the driver's local timezone. No app, no login. Free-text replies parse into structured updates.

Urgent Board

Every active load scored against 20+ risk factors. Critical issues surface automatically.

Portals for customers and carriers.

Professional, branded experiences. No logins required.

Customer Tracking Portal

Your customers track shipments in real-time from a branded portal. No login needed.

  • Real-time status timeline
  • Delay notifications
  • Secure link per shipment, no login needed

Carrier Tender Portal

Carriers accept loads, submit driver info, and upload documents. No account needed.

  • One-click accept/decline
  • Driver info & document upload
  • Secure magic link, no account needed

Carrier Onboarding Portal

New carriers complete your setup process online: W9, insurance, authority verification, and contract signing. No paperwork, no back-and-forth emails.

  • 7-step digital onboarding
  • FMCSA authority auto-verification
  • Document upload and e-signature
  • Secure magic link, no account needed

Built by a Broker

Every feature was born from real operational pain. Not guesswork from a product team that's never dispatched a load.

No Surprises

Month-to-month. Cancel anytime. No setup fees. No contracts. No data hostage. Your data is always yours to export.

Your Data, Protected

Encrypted secrets, provider-managed encryption at rest, multi-tenant isolation, role-based access controls. Your data is completely separated from every other brokerage.

  • Mandatory 2FA on every login
  • A+ Mozilla Observatory security score (110/100)
  • 107 audit log checkpoints across all operations
  • DB-backed rate limiting on all public endpoints

Ready to run your brokerage on one platform?

14 days free. No credit card required. Built by a freight broker, for freight brokers.

Start Free — 14 Days